Responsible Gaming Policy

Fruit Million views online entertainment as a form of leisure activity. However, we are aware of the risks and are actively committed to ensuring a safe, controlled, and responsible environment on fruitmillion-official.cloud.

The use of our platform is exclusively reserved for adults. The absolute minimum age is 18 years. We conduct strict verification procedures to ensure that no minors can access our services. Accounts created by underage users will be closed immediately and irrevocably.

We want your experience with us to remain positive. Gambling should never be seen as a source of income, a solution to financial problems, or a way to alleviate emotional stress. Only play with funds you can afford to lose, and always keep an eye on the time spent.

To help you manage your gaming behavior, we provide various tools:

Deposit and Loss Limits

You can set daily, weekly, or monthly limits for deposits as well as for potential net losses in your account.

Session and Time Limits

To prevent you from losing track of time, you can limit the maximum duration of an active session. You will be automatically logged out after the time expires.

Time-outs

If you need a short break, you can temporarily suspend your account for a period ranging from 24 hours to several weeks.

Self-Exclusion and Account Closure

For long-term distancing, we offer the option of self-exclusion, which can last for several months or years. During this time, no access to the account is possible. Additionally, you always have the option to have the account permanently closed.

It is important to critically question your own behavior. Warning signs can include: neglecting family or work, borrowing money to finance gaming, chasing losses, or feeling irritable when unable to play.

Should you feel that you are losing control, we strongly advise you to seek professional help. In Austria, there are numerous independent and anonymous counseling centers specializing in problem gambling prevention that offer free support.

If you share your computer or mobile device with persons under 18, we recommend using filtering software. Make sure you never save or leave your access data (username and password) openly accessible to prevent unintentional access by minors.

We train our customer service staff to recognize signs of problematic behavior. We make every effort within our capabilities to proactively approach players who exhibit unusual gambling behavior.

Fruit Million regularly reviews these principles and adapts them to current findings in addiction prevention to always offer our users the best possible protection.