Privacy Policy

The protection of your personal information is a top priority at Fruit Million. This Privacy Policy explains what data we collect, how we process it as part of your use of fruitmillion-official.cloud, and what rights you have regarding your information.

To provide you with our online services, we collect various types of information:

Identity and contact data: First name, last name, date of birth (to verify minimum age of 18 years), email address, and residential address.

Usage data: Information about how you navigate our platform, which games or services you use, and the duration of your sessions.

Device data: IP address, browser type, operating system, and unique device identifiers.

Transaction data: History of your deposits and withdrawals, as well as details of payment methods used (in compliance with the highest security standards).

Communication data: Content of support inquiries, emails, and chat logs.

Your data is always processed on a valid legal basis. These include the fulfillment of the user agreement concluded with you, our legitimate interests (such as fraud prevention and system improvement), legal obligations (e.g., anti-money laundering laws), and in certain cases, your explicit consent.

We use the collected information for account management, to provide a secure environment, and to process your transactions. Furthermore, the data serves customer support, analysis of our platform traffic, and - if you have consented - the sending of marketing materials.

Fruit Million stores your personal data only as long as necessary for the purposes described in this policy or as required by legal retention periods in Austria. After these periods expire, your data will either be securely deleted or fully anonymized.

Your information is treated confidentially and not sold to unauthorized third parties. We only share data with carefully selected service providers (processors) who support us with payment processing, IT infrastructure, or customer service. These partners are contractually strictly bound by data protection.

Should data be transferred to servers or service providers outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place. This is typically done through the application of standard contractual clauses that guarantee a European level of data protection.

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or manipulation. These include encryption technologies and regular system checks. Nevertheless, absolute security cannot be guaranteed for data transfer over the internet.

As a user, you have the right to information about the data we store. You can request its correction or deletion, provided no legal obligations prevent this. Likewise, you can object to the processing, request the restriction of processing, and assert the right to data portability.

If you have questions about this policy or wish to exercise your rights, please contact our data protection officer via email at: [email protected].

These privacy provisions may be revised from time to time to accommodate legal changes or new business processes. We recommend visiting this page regularly.